State Farm® Insurance Agent Kevin Shettler
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peter DeLoach
March 24, 2026
"I have worked with Jennifer for years, and she is wonderful! Recently bought a new car and she was great in switching policy over and communicating with both myself and the car dealer in making sure everything was taken care of in just an hour or two. She is a great partner to work with!"
"Thank you so much for the 5-stars, Peter! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kevin Shettler’s Team anytime. - Kevin"
Adam Skiff
March 8, 2026
"Kevin is not only a great agent, but an incredibly generous person. He has helped me multiple times either after hours or on non-business days. He goes the extra mile for his clients. Would highly recommend!"
"Thank you so much for the 5-star review of State Farm Agent Kevin Shettler’s Team! We deeply appreciate your kind words here in Ann Arbor . "
Sivana Heller
March 1, 2026
"I can't say enough good things about Megan, who went above and beyond in helping me to enroll in State Farm's Medicare supplemental insurance plan. Due to my own unique circumstances, my enrollment turned out to be unexpectedly complicated. The online enrollment system balked, but Megan persisted until she got it to accept me. She stayed late on a Friday afternoon to make sure that I had signed all the necessary documents and that everything was processed correctly. Megan provided superior customer service -- a rare thing nowadays. Besides being determined to overcome obstacles, she is knowledgeable, friendly, kind, and funny. This was my first experience with the Kevin Shettler State Farm Agency and I'm delighted to be their client."
"Thank you so much for the 5-star review of State Farm Agent Kevin Shettler’s Team! We deeply appreciate your kind words here in Ann Arbor . "
Michael Uhler
February 25, 2026
"Kevin has always been great but his advice saved us $17k when our sewer line needed to be replaced. Thanks Kevin!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kevin Shettler’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Brian Welsh
February 25, 2026
"I was paying quite a lot for car insurance with my current policy with Auto Owners and Kim was able to get it lowered significantly! She was very helpful and super nice!"
"We are grateful for your 5-star review, Brian! Thanks for taking a moment to share your positive rating of State Farm Agent Kevin Shettler’s Team here in Ann Arbor . "
Anita Liberman-Lampear
February 24, 2026
"Jennifer Heimerdinger is wonderful. Always there when I need her help and works through any issues so it's a win-win. I am very happy to have her as my agent and knowing she has my back. Thank you!!"
"Thank you so much for the 5-stars, Anita! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Ed Torres
February 23, 2026
"Kim was gracious and helpful during the entire quoting/enrolling process. Great to do business with."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
John Michael
February 12, 2026
"Megan was incredibly helpful! She helped me with the questions I had on my home & auto insurance. She was a joy to work with!"
"Thank you for the 5-star review, John! Here on State Farm Agent Kevin Shettler’s Team, we are proud to serve our community and appreciate your recognition. "
NautiDog Sailing Thom Hadfield
February 11, 2026
"Great office. They got me better insurance for a similar or cheaper rate than I had through progressive. I used them years ago and went away from them when I moved to the Bahamas. Didn't need coverage, only reason I didnt use them when I moved back was a 7 day waiting period and I needed insurance that day. 😅 bad planning got me bad insurance. Great office and Megan has been a dream to work with."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kevin Shettler’s Team. "
The Parker’s
February 11, 2026
"Megan Is Amazing As She Tries Her Hardest To Make Sure She Gets Everything On Your Checklist For Car Insurance & Life Insurance. She Has Great Customer Service."
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kevin Shettler’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Ann Arbor ."
Steve Bonventre
January 9, 2026
"Kevin is a wonderful guy that goes above and beyond for others. He takes great care of his customers. Highly recommend."
Sam Cannonier
January 8, 2026
"Kevin and his team provides amazing customer service! Highly recommend."
"Thank you so much for your kind words and recommendation! Kevin and the entire team are thrilled to hear you had a great experience. We look forward to serving you again in the future!"
Danny Thompson
December 9, 2025
"We don't just use Kevin Shettler; our entire family relies on him for all our insurance needs. Kevin and his State Farm agency are truly in a league of their own. He is not just an agent; he is an impressive professional who genuinely cares about protecting people. I recently saw firsthand just how critical his expertise is. My mother was in a serious car accident, and what could have been a truly devastating financial and logistical nightmare was, thankfully, a manageable situation all because of the comprehensive protection plan Kevin had set up for her. The moment the accident happened, the coverage Kevin recommended kicked in seamlessly. Everything was taken care of. My mom didn't have to worry about the immediate strain of: Medical bills Arranging for a loaner car Dealing with mountains of paperwork She was able to focus entirely on her recovery and healing. Through it all, Kevin made himself completely available. He was a reliable, calming presence during a stressful time, ensuring every detail was handled efficiently. We will always use Kevin Shettler and his agency. If you want an agent who is knowledgeable, proactive, and deeply committed to his clients' well being, look no further. There is nobody better in the business!"
"Danny, Thank you so much for your kind words. It means a lot to me that I’ve been able to help you and your family, especially during such a tough time with your mom’s accident. My goal is always to make sure my customers have the coverage they need and don’t have to worry about the details when things get stressful. I’m really grateful for your trust and for letting me be your agent. I look forward to continuing to work with you and your family for years to come! Thank you for trusting the Kevin Shettler State Farm Agency. -Kevin"
constance cando
December 9, 2025
"This is an update 12‐8‐25 to my praise of Kevin's and the great support team: I realized my beacon wasn't working l called Kevin's office right away. Jennifer answered the phone and emailed the tech personally. I received the new Beacon a few days later. I am so grateful for Jennifer help. I have had State Farm insurance with Kevin Shettler for over 9 years now (12‐8‐25). Over the years l have found that the support team has been friendly and have always help me l asked. I like that the beacon enables my driving to be recorded, it even has helped me to improve my driving. 8-1-24, Today l called Kevin's office, Jennifer and affirmed my renters insurance with my apartment. Jennifer later sent me a copy of the 'proof of insurance' as l do not have a printer. Over the years I have found that good and improved driving is rewarded by State Farm insurance. It was not the case with prior insurance I find a level of trust has been etablished within me for Keven and the team. I am grateful for them. Thank you Kevin's and Jenifer and those, l have spoken with when called. Constance Shunk"
"Constance, Thank you for your positive review! We're glad that you feel comfortable and satisfied with Kevin Shettler and his team. It's great to hear that Jennifer provided professional and efficient assistance in resolving your renters insurance issue. We appreciate your feedback and are happy to know that any interaction with Kevin's office is always pleasant for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for being a valued customer! -Kevin"
Tom Pelham
December 8, 2025
"I have worked with Kevin for many years. He is very knowledgeable and always puts the customer first!"
"Tom, Thank you so much for your continued trust and kind words! It’s been a pleasure working with you over the years. I always strive to put my customers first and make sure you have the best coverage and support possible. I look forward to continuing to serve you! -Kevin"
Jake Tufts
December 8, 2025
"Kevin is one of the most knowledgeable Insurance Agents I have ever met. If you need insurance and want an Agent who cares, Kevin is your guy."
"Jake, Thank you for the kind words. We appreciate your support. Thank you for trusting the Kevin Shettler State Farm Agency. -Kevin"
Emily Bertsche Murto
December 8, 2025
"What is the point of even having insurance when - after a pipe bursts in September causing $25k+ in damages - you are told it will be covered by everyone who works on it and then they give you the run around/ causing you to need to file a complaint with the state? What even do we pay the broker for since we could never get ahold of them (the guy was on vacation for three weeks? And kept telling us he’d call us)? We are no longer State Farm costumers. And never will be again."
"Hi Emily, Thank you for sharing your concerns. I’m truly sorry for the frustration and stress you’ve experienced due to the pipe damage and the challenges with your claim. We understand how difficult this situation has been for you. I’d like to clarify that I was not away on vacation for three weeks, and I personally got involved with your claim to ensure it received the attention it needed. Additionally, I never stated that I would call you directly—instead, I arranged for your claim representative to reach out, as they are best equipped to assist with claim details. I apologize if there was any confusion or if you experienced difficulty getting in touch. Upon reviewing the notes, it appears my office consistently relayed information to claims, and your claim representative was timely in responding to you. Your feedback is important to us, and we take it seriously as we continue to improve our communication and service. I would be more than happy to discuss this further if you’d like to schedule some time on my calendar. Thank you again for your honest feedback. -Kevin"
LeaNete Porter
December 2, 2025
"My daughter was moving to MI and we needed to get her insurance moved from OH but it had to be done in stages starting in May. I spoke with Jennifer and told her what we needed. She was amazing! She was so helpful and never made me feel like she was frustrated with me or too busy to answer questions. I would highly recommend this State Farm office and Jennifer. She will go above & beyond for you!! And if that isn't enough, she also helped a young newly married couple save $$$ on their car insurance!!"
"Thank you so much for your wonderful review! We’re thrilled to hear that Jennifer was able to assist you and your family through the insurance transition smoothly. She truly cares about providing exceptional service and going above and beyond for our clients. We really appreciate your kind words and recommendation—it means a lot to us. If you ever need anything else, please don’t hesitate to reach out! -Kevin"
Jes Martindale
November 25, 2025
"Megan was so helpful throughout the whole process. I knew nothing about auto insurance, so I thought I would come off as annoying. But she was patient and willing to explain everything to me. She’s very chill and fun to talk to :)"
"Jes, Thank you so much for your kind words! At Kevin Shettler State Farm, we strive to make every client feel comfortable and confident in their insurance decisions. We’re delighted to hear that Megan was patient, knowledgeable, and made the process enjoyable for you. No question is ever too small here—we’re always happy to help! If you ever need anything else, please don’t hesitate to reach out to our team. We’re here to support you every step of the way! -Kevin"
katianna Young
November 22, 2025
"Megan helped me get a much better deal with auto and renters insurance over USAA! Happy with the service and she was very professional and quick with everything!"
"Katianna, Thank you for sharing your experience! We’re committed to providing personalized service and finding the best insurance solutions for our customers. We’re glad Megan was able to help you secure better auto and renters coverage with great value. Your satisfaction means a lot to us! If you ever need assistance or have questions, the Kevin Shettler State Farm team is always here to support you. -Kevin"
Kelly Dickinson
November 12, 2025
"These guys are flexible and helpful. They touch base with me to review my insurance and ensure that I have been given the best coverage. I'm able to do paperwork online since I am in another county. Kevin stepped into his predecessor's role without a hitch. This has been the most helpful, responsive insurance office I have had in my 29 years of handling my own insurance."
"Kelly, Thank you so much for your kind words! I’m glad to hear that you’ve found our office flexible and helpful, and that being able to handle paperwork online has made things easier for you. Stepping into this role and continuing to provide the level of service you deserve is very important to me. Your trust means a lot, especially after 29 years of managing your own insurance. Please don’t hesitate to reach out anytime—I’m always here to help! Thank you for using the Kevin Shettler State Farm Agency. -Kevin"
Madison Hill
October 16, 2025
"Great customer service and rates!"
"Madison, Thank you so much for your 5-star rating! We appreciate you for supporting the Kevin Shettler State Farm Agency. "
Patrick McLouth
October 16, 2025
"Kevin is always willing to help out and takes a hands on approach. Great customer service. Highly recommend!"
"Patrick, Thanks for the excellent rating! We're grateful for your support. Thank you for thinking of the Kevin Shettler State Farm Agency. "
Drew Martinez
October 9, 2025
"I cannot say enough great things about Jennifer! She is truly an amazing person and an exceptional insurance agent. From day one, she has gone above and beyond to help me with every question, concern, and policy change — always with patience, respect, and professionalism. Jennifer is incredibly helpful and resourceful. No matter how complex the situation is, she finds clear and effective solutions quickly. She explains everything thoroughly and makes sure I understand all my options without ever making me feel rushed or pressured. What really sets her apart is how genuinely kind and respectful she is. You can tell she cares about her clients and wants what’s best for them. It’s rare to find someone so knowledgeable and compassionate in this industry. I feel confident and well taken care of knowing Jennifer is handling my insurance needs. If you’re looking for someone who truly has your back, I can’t recommend her highly enough! Thank you state farm for the past 2 decades."
"Drew, Thank you so much for your kind and heartfelt words! We're thrilled to hear that Jennifer has provided you with such exceptional service and support over the years. It means a lot to us to have clients like you who appreciate dedication and care. Thank you for placing trust in the Kevin Shettler State Farm agency. "
Justin Grady
September 26, 2025
"Jennifer has been great! Seamless transition from out of state to my new home state."
"Justin, Thank you for your kind words! We're glad Jennifer could make your transition smooth and stress-free. We appreciate your trust and look forward to continuing to assist you! Thank you for using the Kevin Shettler State Farm agency for your insurance needs. "